Recent Water Damage Posts

Surgical Water Restoration

6/3/2019 (Permalink)

Imagine you come home for lunch on a Wednesday afternoon and you walk into your living room covered with 8 inches of water.

What do you do?

Who do you call?

Do you call your family, friend, a local contractor, or Water Restoration Company?

What is the difference?

There are many differences between contractors and Water Restoration Companies. Here are a few:

  • A contractor’s job is to replace everything that is affected. This will include all flooring, walls, cabinets and even furniture. SERVPRO is certified in drying water damage to industry standards. We will not remove materials unless it is necessary. This prevents further interruption to your daily life.
  • A contractor will have to replace all of the materials they took out of your home. This can take weeks waiting for material decisions, insurance approval, shipping, and installation time. SERVPRO’s average drying time is only 3 days. We have crews available 24/7/356 and someone to monitor your job daily.
  • Replacing flooring, drywall, and all of your furniture is expensive. Restoring your home is a lot less expensive than replacing everything in your home.

When you call SERVPRO of Vermilion County you can expect a First Responder on site within an hour and your home to be restored quickly by certified, professional technicians. Reach us at (217)443-0077.

[JB}

Science of Drying

5/28/2019 (Permalink)

The knowledge of psychometrics is essential to restoring a water damaged structure to its preloss condition. Your first reaction will be to grab towels and a mop to clean up the water, maybe even a fan or two. Our professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. SERVPRO of Vermilion County will inspect to detect everything that is wet, measure how much moisture is in the wet materials, monitor whether the materials are drying properly, and also speed up the process by using professional drying equipment. 

We use the latest technology and tools; The SERVPRO DryBook allows us to capture and track the steps of a restoration project according to industry best practices and standards. This will ensure that your restoration is done properly and efficiently as well as improving results and restoring your property faster! 

Contact SERVPRO of Vermilion County at (217)443-0077.

[JB]

Water Damage Timeline

5/24/2019 (Permalink)

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

 More Than 1 Week:

  • Restoration time and cost increase dramatically.  Replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and contaminants can pose serious risks to occupants.

Call SERVPRO of Vermilion County 24/7 at (217)443-0077!

[JB]

Tips to Preserving Personal Items After a Flood

3/29/2019 (Permalink)

Time is of the essence when it comes to safeguarding valuables submerged in flood waters. Mold formation can begin within 48 hours of immersion, and contaminated "black water" can carry dangerous chemicals and pathogens. It's a good idea for homeowners in Vermilion County to learn about content cleaning before disaster strikes. Here are a few tips on what can and can't be salvaged, and how to minimize damage to precious belongings. 


Unsalvageable Items 

Unfortunately, most porous materials that have come into contact with black water cannot be saved during the content cleaning process. This includes:

  • Furniture items
  • Carpeting and padding
  • Particle board cabinets
  • Portions of drywall or insulation that have been immersed. 


Microscopic toxic chemical compounds and fungal spores can pose a serious risk to a home’s inhabitants. Non-porous items, on the other hand, may be able to be sanitized and kept.

Immediate Steps To Take After Storm Damage

Legal papers, photo albums, artwork and other precious items that cannot be replaced might be saved, especially if you act quickly to minimize further damage. 

Papers, artwork and photographs should be separated and removed from albums and frames and placed on plastic screens or hung using plastic clothespins (contact with metal or other types of materials could cause irreparable damage). Photos can also be gently rinsed in clean water before drying. To salvage important books, insert a paper towel every few pages to soak up harmful moisture. 

It is recommended that you air dry items indoors. Open windows, air conditioners, fans and dehumidifiers can all help to increase airflow and reduce drying times. Avoid using heat during this process, such as irons or hair dryers, as they can cause further damage. 

If the black water contamination is especially severe, or if mold is already present, you may want to leave the bulk of your content cleaning to a professional flood restoration team in Piatt and Dewitt counties. 

Give SERVPRO of Vermilion County a call at (217) 443 0077. We are available 24/7 to service any of your damaged needs. (LB)

Diagnosing a Shower Leak

3/11/2019 (Permalink)

Water Damage Diagnosing a Shower Leak If you have a shower head leaking in your Vermilion county bathroom it is time to replace it

Admist the many aspects of maintaining your home in Vermilion county, attending to a bathtub leak can be frustrating without an idea of what to look for. It is important to remember that some signs of damage are easier to distinguish that others; however, confirming the occurrence of a leak is possible with a keen eye and a thorough bathroom inspection.

Check for Telltale Signs

Identifying any immediate indicators of a leak can help determine how best to handle the situation. Giveaway signs may include the following:

  • Pooling water near the shower pan. This is often the result of a shower door with a poor – quality seal and is one of the simplest leaks to repair.
  • Wet spots and dampness on any walls near the shower. If the leak is occurring within the plumbing system, the pipes behind the wall may expel water, thus leaving visible wetness.
  • Water leaking from the spray holes, water may leak from other parts of the fixture. Cleaning the shower head and replacing the O-ring may solve the issue.

Scratch Beyond the Surface

Unfortunately a bathtub leak may cause damage that is not as apparent and may require a more in depth analysis. One critical factor to be aware of is the presence of mold or mildew anywhere in the bathroom; this includes any odors that occur. The flooding underneath the bathroom should be investigated for moisture, dripping, or mineral buildup. Typically, these signs  indicate a leak that may need to be addressed by a professional.

Determine the Best course of Action

Generally a shower pan leak with telltale indicators can be repaired without the need for professional intervention. For more internalized leaks, it is wise to consider contacting a water damage repair specialist for further analysis.

While diagnosing a shower or bathtub leak can be challenging, and informed approach can simplify the process. Understanding what to look for and when to contact a professional can make a difference in preserving your home. 

If you have a leak in the bathroom, call SERVPRO of Vermilion County at (217) 443-0077, for all your emergency service needs. (LB)

How to Repair a Leaking Toilet Tank

2/25/2019 (Permalink)

8 Steps to Fix a Leaking Toilet

When you find water pooling near your home’s toilet in Vermilion County don’t panic. Check to see if the leak is coming from the tank or the base. If the leaking toilet is at the tank, you can easily fix it with the following eight steps.

1. Shut off the supply water.

The tube below the tank is connected to a valve. Simply turn the valve until the water is off.

2. Remove the tank’s water.

Use a small container to bail the water out of the tank. Once most of the water is gone, use a sponge to absorb the last of it.

3. Loosen the tank’s bolts.

Using an adjustable wrench and screwdriver, loosen and remove both of the tank’s bolts. This will ensure easy removal of the tank.

4. Lift the tank from the base.

Very gently move the tank from side to side until you feel it lift. With the help of a friend, lift the leaking toilet tank and lay it on its side so you can access the bottom.

5. Eliminate the leaking retaining washer.

Remove the washer by turning it until it comes loose. If it is tight, use an adjustable wrench to loosen and remove the rubber piece. 

6. Clean the remaining rubber.

Use something hard to scrape the remains of the gasket from the hole and surrounding area. Make sure the area is clean.

6. Install the tank’s new gasket.

Insert the new gasket into the hole and turn until it is tight. Make sure it turns easily because there is a danger of cross threading.

7. Replace the tank’s bolts and nuts.

Reinstall the nuts on the bolts by hand, making sure they are snug, but not overly tight.

8. Reattach the tank to the base.

Move the tank into position on the toilet base. Gently tighten the nuts and bolts until the gasket looks snug in the base. This will prevent a future bathroom leak.

You have just repaired your leaking toilet. However, if you don’t want to do the job yourself, consider calling a water specialist team to do the job quickly and efficiently. SERVPRO of Vermilion County is ready to help 24/7, Call us at (217) 443-0077. (LB)

Frozen Pipes

2/7/2019 (Permalink)

Learn How to prevent water pipes from freezing and How to thaw them if they do freeze

Why pipes freezing are a problem

Water has a unique property in it that it expands as it freezes. The expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break. Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basement and crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

How to protect pipes from freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturers or installers directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store used hoses outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements, and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a “pipe sleeve” or installing UL-listed “heat tape”, “heat cable”, or similar materials on exposed water pipes. Newspapers can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.

How to prevent frozen pipes

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to make any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe – even at a trickle – helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nightline temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55 degrees Fahrenheit

How to thaw frozen pipes

  • If you turn on a faucet and only a trickle comes out, suspect a froze pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begin to melt, water will begin to flow through the frozen area. Running water through the pipes will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electrical hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too.

Call SERVPRO of Vermilion County for any of your fire needs, 24/7 at (217) 443-0077. (LB)

Emergency Water Removal for Vermilion County Residents

1/30/2019 (Permalink)

Water Removal in an Emergency

Water pipes are often not insulated in the home, particularly when traveling into cellar spaces or through garages. Plumbing systems are suitably robust. However, as they age, they become more susceptible to temperature changes or pressure. These elements cause the materials to expand and retract which, over time can loosen connections or split the pipes. When that happens, water can leak rapidly and require extraction. 


It is rare that homeowners own the type of equipment needed to perform extraction themselves. Water removal in Vermilion county requires industrial scale equipment to get the job down fast and reduce the likelihood of permanent damage. SERVPRO of Vermilion County has an emergency call line that operates 24 hours a day and can send a trained technician to your property within four hours of notification of loss. 

Generally, when standing water is over two inches high, it needs to be pumped. We use gas-powered fully submersible pumps to help remove excess water before moving in with extraction wands to treat saturated carpets or floorboards. When water levels are below two inches, we may not need to use pumps and move straight onto extraction equipment. 

The primary technique for removing excess water is to extract. Extractors come in various sizes and can be scaled to depending on the extent of the spill. If the water is below five gallons, we can use portable extractors which are nimble and precise. Where there is extensive spillage, truck-mounted extractors can be brought in with storage tanks of more than one hundred gallons. A SERVPRO technician can access either type after inspecting the affected area. 

Extraction equipment uses a vacuum component to help lift water from saturated carpets or fabrics. These need to be managed carefully as aggressive usage can damage carpets which are up to 50% weaker when drenched in water. SERVPRO technicians are trained to perform light, repeated pass overs that reduce the pressure put on wet materials and mitigates against further damages. 

If you need rapid water extraction, contact SERVPRO of Vermilion County at (217) 443-0077.

6 Tips to Prevent Pipes from Freezing While Tenants are Away.

1/21/2019 (Permalink)

Cold temperatures can cause pipes to freeze. Learn these 6 tips to keep pipes on your property from freezing.

Tip #1: Keep the Heat on

When tenants leave for a period of time, make sure to keep the heat on on your property. Convincing Tenants to leave their heat on while they are away may be difficult, especially if they are responsible to pay for their own utilities. However you should inform them that in order to prevent pipes from freezing the heat should stay on. If pipes freeze and burst it can cause a lot of water damage to the property and to their possessions. Keeping the heat as high as you normally would if someone was on the property is not necessary, 50 degrees Fahrenheit is a desired minimum temperature to set your thermostat to.  

Tip #2: Allow Faucet to drip

If you are fearful of a frozen pipe, allow the faucet to drip slightly. Pressure is left in the system when allowing the faucet to be open. Pipe bursts are typically a result in the pressure that is created between the blockage and the faucet. Following this simple step prevents build up, keeping you pipe from bursting.

Tip #3: Keep Interior doors open

Pipes can often be located in cabinets. Any time the temperature drops, it is a great idea to keep those cabinet doors open so the heat in in the rest of the house/apartment can keep the pipes warm as well.  You should also keep all the interior doors open so that the heat can flow throughout the entire living space.

Tip #4: Seal up cracks and holes

Tenants should consider to caulk any holes or cracks that exist near pipes. Calking both the interior and exterior walls is a must. Doing so can help keep the cold air out and the warm air in.

Tip #5: Apply Heating Tape

Electrical heating tape may be an option to keep from freezing, for pipes that are easily accessible. Heating tape can be applied directly to the pipe. There are two different types of heating tape. One type reacts based on when it senses heat, turning the tape on or off. The other type of heating tape has to be plugged in and unplugged when heat is needed or not needed. These products can be dangerous, similar to a space heater, so be sure to follow each products directions and safety procedures exactly before using.

Tip #6: Add extra insulation

Pipes that are located in areas that do not have proper insulation, such as basements and attics, may need extra insulation to keep from freezing. Basements and attics are not the only places that may not have the pipes properly insulated from the cold. If you have had a problem with pipes freezing anywhere in your home, extra insulation could be the cure.  You can have pipes fitted with foam rubber or fiberglass sleeves to help decrease the chance of freezing. This can be an easy solution for pipes that are exposed but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

Should you have a water emergency, no matter how big or how small, we here at SERVPRO of Vermilion County are ready to help 24 hours a day! Call us today at (217) 443-0077.

Returning Home After the Holidays

1/10/2019 (Permalink)

Water Damage Returning Home After the Holidays Pipes can break at any time

The Holidays are a very busy time of year.   You may spend several hours away from your home at this time of year.   You might make a check list for Christmas gifts and list of different dishes for family gatherings.  You may even have a list of neighbors to check on your home while you are gone. But if you leave and have no one check on your home while you’re gone in the winter, you may find yourself a float when you return.  A pipe could break at any time and after 48 to 72 hours mold begins to grow.

If you ever find yourself or someone you know in this situation and not sure where to start, call SERVPRO of Vermilion County at 217-443-0077.

Water damage? We got you covered!

12/14/2018 (Permalink)

Water Damage Water damage? We got you covered! Cracked foundation allowing water into crawlspace.

Imagine discovering that your home has cracks in the foundation and water from a recent rainfall has saturated your crawlspace. Not only is this a soggy situation that needs cleaned up, but also there is a high probability that mold could form on the affected structure. You need a team to service that can do it all. 

SERVPRO of Vermilion County is who you want to contact. We will first remove the insulation and any debris. Drying equipment can be set if drying is needed. Next, the structure will need to be cleaned and treated to prevent mold. Finally, new insulation will be installed along with laying down a vapor barrier. 

Call SERVPRO of Vermilion County at 217-443-0077 to schedule an estimate today.

Making it Right

5/4/2018 (Permalink)

"All the guys and young ladies were very nice. They explained everything well and were very caring. These are the kind of people I like to deal with. I would recommend SERVPRO to others, as I know things are going to be taken care of."

We strive for these kind of comments on every Completion Of Satisfaction form we send out. We are dealing with people that are having a bad day and they are looking for an "it's going to be ok". Most people will only go through an event like this once in their life. 

The challenges each team deals with on a daily basis can be trying. This particular customer's basement had close to foot of water in it. The family had been gone for a weekend and came back to this mess. Not a great way to end a getaway weekend. The team assessed the damage and made it "Like it never even happened." 

Professionalism on Display

5/4/2018 (Permalink)

"Your staff's professionalism in determining what needed to be done and her explanation to me is why I chose SERVPRO to do the work in my house. She and her team were fantastic throughout the entire job".

Comments you never get tired of hearing. From beginning to end the customer is dealing with an issue they may have never had to deal with in their life. They are stressed, confused and just want it to go away. 

This is where a well trained professional staff make everyone's life better. Reassurance to the customer is a key factor in making the situation better. 

Water in a basement is never good unless they have a swimming pool. This particular family was dealing with sump pump failure while everyone was at work and school. They ended their day by coming home to a mess. They had been told by friends call SERVPRO and they are glad they did. 

Another "Like it never even happened." success story. 

SERVPRO of Vermilion County 24 Hour Water Damage Service

12/7/2017 (Permalink)

Water Damage SERVPRO of Vermilion County 24 Hour Water Damage Service Minimally invasive water extraction

SERVPRO of Vermilion County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (217) 443-0077

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Vermilion County

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Vermilion County: Faster to Your Water Disaster

11/30/2017 (Permalink)

Water Damage Vermilion County: Faster to Your Water Disaster Fans used in the water extraction process

SERVPRO of Vermilion County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in your town. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (217) 443-0077

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: Commercial restoration and cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration