Recent Posts

The 1-4-8 Method

6/22/2022 (Permalink)

Water damage. Something you never want to encounter. Something that’s never fun. Something that many may face one day. According to industry estimates, 14,000 people in the U.S. experience a water damage emergency at home or work each day. And did you know 98% of basements in the U.S. will suffer from some type of water damage during its lifetime? If your home happens to fall into that percentage, rest assured, the highly trained water restoration technicians at SERVPRO of Vermilion County can make the damage "Like it never even happened.” SERVPRO’s 1-4-8 philosophy for water damage is a guarantee. 

Our water damage process overview:

One Hour

Within one hour from notice of loss, a SERVPRO of Vermilion County professional will contact you to arrange for service. You’ll know professional help is on the way.

Four Hours 

Within four hours of loss notification, we’ll be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation

Our trained, uniformed and equipped professional will walk you through the job process step-by-step. He or she will thoroughly explain what to expect and the anticipated outcome.

Pretesting 

Our professionals will begin pretesting for restorability, working from the source of the damage outward. 

Eight Hours 

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person -- normally your adjuster or property manager.

Cleaning & Restoration

SERVPRO of Vermilion County professionals will work diligently and efficiently to help you regain control of your property when a damaging event has taken over. We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-through 

After the restoration and/or mitigation work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction. Our team always strives to create happy customers.

When there’s a disaster at your residential or commercial property, you don’t have time to waste; you need to act quickly to help prevent secondary damage. You need a quality restoration company that’s fully capable and quick to respond. SERVPRO of Vermilion County is fully capable and faster to any size disaster. You can fully rely on and trust our experience, reputation, credibility, integrity, equipment, and knowledge. You can also rely on and have faith in SERVPRO’s 1-4-8 philosophy for water damage.

How to File a Water Damage Claim

6/21/2022 (Permalink)

How To File A Water Damage Claim In 3 Easy Steps

If bursting pipes, severe weather, or other factors cause flooding in your Vermilion County home, you may rely on your insurance policy to cover the cleanup bills. It’s important that you file a claim promptly and correctly to make this as smooth a process as possible. Understand your coverage and what steps you must follow.

Things To Initially Consider

Your insurance plan won’t cover all water damage and related issues. In the following cases, you’ll either need supplemental coverage, or you’ll need to take care of the repair costs yourself:

  • The damage occurred due to normal wear and tear.
  • The damage occurred due to your own neglect of maintenance and upkeep.
  • The damage occurred because you intentionally tampered with or broke pipes.

Assess the Damage

Before you start trying to fix a broken pipe or do any other maintenance, determine exactly what areas of your home suffered damage and where the water problems originated. No matter how large or small the incident was, it’s crucial to provide this information to your insurance agent.

Record the Damage

Write down different items of your home that bursting pipes affected and ruined. Also, take photos of the water damage and areas that will require cleanup and restoration. Save these pictures and records for your insurance representative.

Contact Your Agent Promptly

Obviously, you’ll want to get in touch with an experienced disaster cleanup specialist to remove water from your home and to make the area safe once again. But you’ll also want to speak to your insurance company without delay to start the claims process. It’ll be much easier to file a claim and get payment if you communicate with the insurance representative on the day of the incident.

You hate thinking about bursting pipes or other issues causes water problems in your home. It’s nice to know you can count on a competent insurance provider to ease your burden.

The Science of Drying

6/13/2022 (Permalink)

Psychrometrics: The Science of Drying

The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of Vermilion County is trained in the science of drying and follows strict industry-approved standards to help lower the chances of any secondary damages.

If your business suffers water damage, SERVPRO of Vermilion County will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does “speed up Mother Nature” mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. For this reason, SERVPRO of Vermilion County has been trained to use top-of-the line equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.

DRYBOOK™ DOCUMENTATION 

SERVPRO of Vermilion County uses the latest technology to help ensure your property is dried quickly and efficiently. You will see our technicians using iPads to document the drying process. DryBook™ is a proprietary tool that:

  • Manages industry drying requirements.
  • Provides real-time documentation on the drying process.
  • Validates that services are executed to standard.
  • Reports to all stakeholders involved. 
  • Allows real-time updates through DryBook™ Mobile integration. This improves results and restores your property at a faster rate, getting you back in your home or business sooner.

SERVPRO® also uses state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

The bottom line? 

SERVPRO of Vermilion County has the training and equipment to help make it “Like it never even happened.”

3 Common Plumbing Issues

6/7/2022 (Permalink)

A blocked sewer can wreak havoc on any commercial establishment in Vermilion County. A plumbing system is a complex network of pipelines. When it malfunctions, it can cause problems ranging from water leaks to sewage overflows. Whether you own a restaurant, an apartment complex, or anything in between, there are a few common issues to look out for.

1. The Overflowing Toilet

It's stinky, messy, and can happen when you least expect it. Yes, it's the dreaded overflowing toilet. In fact, it's the leading cause of water damage in commercial properties. Overflows occur when there's a blockage in the pipeline. Common causes for these blockages include:

• Tree roots
• Toilet paper buildup
• A shift in the building's foundation
• Poorly installed plumbing drains

If it's a minor mishap, your maintenance crew can handle it. Otherwise, if there's extensive water-related damage, a professional cleaning service has the expertise to come in and straighten things out.

2. The Blocked Pipes

A blocked sewer system doesn't pop up overnight. This plumbing problem develops over time. The main causes of blockages come from debris buildup and tree root infiltration. As a preventive measure, consider having a commercial plumbing company inspect your pipeline system on a routine basis.

3. The Busted Pipe

Can your building's pipes handle freezing temperatures? If not, you may be in for a rude awakening when winter hits. Frigid weather conditions often result in pipe breaks, especially in areas of your property where there's missing insulation, outside walls, and drafty areas. Fortunately, many insurance providers cover water damage related to busted pipes.

Sewage problems come with the territory when you own commercial property. To prepare, it's best to know the common issues buildings encounter, such as such as a toilet overflow, a blocked sewer, and busted pipes. While your maintenance staff can address minor issues, it's better to hire a commercial cleaning company.

Develop an Emergency Readiness Plan

6/3/2022 (Permalink)

Have you ever had an emergency fire damage or water damage happen in your home? Were you prepared for the situation or did you feel helpless? Lucky for you SERVPRO of Vermilion County has a successful emergency plan made up for you! Use the tips below to help you develop an emergency readiness plan.

  • Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  • Identify and label utility shut-off locations.
  • Identify local utility contact information.
  • Identify local emergency contact information such as fire, police, and hospital contacts.


Establish main internal contacts for purposes of employee safety and emergency work authorization. As a trusted leader in the restoration industry, SERVPRO of Vermilion County have highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs.

SERVPRO, WE DO SO MUCH MORE THAN CLEANING UP A MESS!

6/1/2022 (Permalink)

Total Reconstruction on a house Total Reconstruction on a house

At SERVPRO of Vermilion County, we do so much more than just emergency cleanup. We are you Full Service restoration/reconstruction contractor. One call to SERVPRO does it all, from initial building stabilization, mitigation to complete reconstruction services. 

Our Construction Division can simplify the restoration process by handling both the initial damage, mitigation and rebuilding the affected areas including a total construction project. Having one qualified company for the entire process from emergency services, to mitigation and reconstruction, SERVPRO can save time, keep costs low and relieve you and your family of the stress from juggling all that goes into restoring your home or business. We can provide this continuity by supervising a full range of restoration and construction services that will bring a building back to full functionality.

Here at SERVPRO of Vermilion County, we employ all of the trades necessary to complete your project, from lead management, project managers, IICRC (Institute of Inspection Cleaning and Restoration Certification) Certified restoration technicians and carefully selected Trade Partners that work seamlessly within our SERVPRO approved processes. All of our employees and trade partners are skilled and trained to take care of your belongings and restore your property back to its pre loss condition "Like it never even happened."

The Water Restoration Process

4/25/2022 (Permalink)

Restoration companies are some of the first responders when a home has been damaged by fire or floods, excessive water damage, or other major catastrophes. The ultimate job of a restoration company is to clean up the damage, remove it from the property and to preserve and protect the home so that it and the contents within it do not suffer from further damage.

Restoration companies are brought in to repair your home or business back to its original condition. When hiring a water damage restoration company, you'll want to ensure you have a clear understanding of the process as they restore your property.

Your Insurance & the Restoration Company

After your property has suffered a major event and subsequent damage, you will want to contact your insurance agent. Be sure to review your responsibilities with your insurance agent and what is required by your insurance policy for cleaning up the home to prevent any additional damage. You will want to discuss any questions you may have at this time.

Your agent may provide referrals within the area, but you are allowed to contact a water restoration company on your own. 

When choosing a water damage restoration company, be sure they have proper certifications, fully licensed and have at least a few years of experience in the water damage restoration industry. Make sure you are working with a company you can trust; your property is in their hands after all. One of the benefits of working with SERVPRO of Vermilion County is the national reputation of SERVPRO. SERVPRO franchises and employees are held to a high standard of training and experience before they move forward with any restoration job. Our strict training guidelines and experience rebuilding homes over the years continues to reflect our dedication to all our customers.

The Process Once the Water Damage Restoration Company Arrives

Here's how you should proceed once the water damage restoration company arrives. 

Once we arrive, we will walk the property with you as we discuss the affected areas. There may be some issues that were initially overlooked, so as we examine the area, we can identify all potential problems and solutions specific to your property.

Our team will be evaluating what will be needed in terms of time, work and equipment to clean and restore your home. We will provide you an estimate for those services once we review. 

Some Things to Look Out for When Choosing a Restoration Company

Reputable restoration companies will be IICRC certified. IICRC stands for the Institute of Inspection, Cleaning and Restoration Certification. It is a non-profit organization that offers certification programs and standards for the restoration industry.

In order to be IICRC certified, the restoration company must have proof of insurance, maintain a written customer complaint policy with follow-up on complaints, and provide the technicians with education and training to become certified.

Companies may also be members of the Restoration Industry Association (RIA). The RIA is a trade association for cleaning and restoration professionals. In addition to education and training, the trade association offers technical support and several certifications for technicians.

Here's a quick review of how to proceed when water damage strikes your home or business:

  1. Be sure to choose a restoration company with an excellent reputation that have been around for at least a few years.
  2. Check that your restoration company is IICRC Certified
  3. Read the contract carefully and be sure to keep your own copy
  4. If a problem occurs, make sure you contact your restoration company right away
  5. Check with your insurance company on what is expected of you following a major loss.
  6. For any insurance coverage questions, be sure you get answers in writingfrom your insurance company claims adjuster.
  7. Remember that it is important to act fast to prevent further damage from water or flooding. This is to prevent things like mold from growing. Delays can end up costing you much more in the end in terms of recovery, salvage, and reconstruction.
  8. Make sure repairs to your home are done promptly after the cleanup service occurs.

We understand how devastating a damage event can be. Ensure your property is in good hands and call us at SERVPRO of Vermilion County, your SERVPRO team. We do not just clean up and remove the damage. We specialize in restoring your property to its original condition and making it "Like it never even happened."

Clinton Journal 'Kids Create Ads'

4/19/2022 (Permalink)

Clinton Junior High's Art Students SERVPRO designs. Art students from Clinton Junior High designed ads to show what SERVPRO does through their eyes.

We had the honor of participating in 'Kids Create Ads' hosted by the Clinton Journal. We got to see SERVPRO through the eyes of Clinton Junior High School's art students. Their designs focused on mitigation and reconstruction. 

As a company, we each voted for our favorite design. It was a difficult decision. Ultimately, there could only be one winner and we decided on #10. 

Ready to Sell your Homes

3/31/2022 (Permalink)

Selling your homes can be an overwhelming experience.

SERVPRO of Vermilion County is happy to help clean your home/homes and get it/them ready for showings and its sale. With our highly trained crews, we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services.  We have helped many realtors/homeowners prepare and sell their home/homes in Vermilion County with a top to bottom cleaning. 

Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have and to get you a good idea of what the project would entail. SERVPRO of Vermilion County is always here to help.

Sanitize, Disinfect, Clean

3/14/2022 (Permalink)

Let us help your business!

Do you know the difference between Disinfect, Sanitize & Clean?

Clean: General surface cleaning, physically removes visible dirt, organic matter, viruses, fungi, and bacteria while using water, detergent, and physical scrubbing of the surface.

Sanitizing: Reduces but does not eliminate all the bacteria on a treated surface. To be a registered sanitizer, the test results for a product must show a reduction of at least a 99.9% in the number of each type of bacteria tested.

Disinfecting: Disinfecting works by using chemicals to kill, destroy, or inactivate infectious or other microbes.

If you would like to have your commercial property or offices sanitized and/or disinfected, call the team at SERVPRO of Vermilion County. We are offering a proactive clean that is Certified: SERVPRO Cleaned!

Certified: SERVPRO Cleaned means our professionally trained technicians perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

For any further questions or concerns, contact SERVPRO of Vermilion County anytime by phone at 217-443-0077.