Recent Posts

Does Carpet Need Replacing After a Flood?

11/22/2021 (Permalink)

Experiencing flooding in your home in Vermilion County, such as from a pipe break or severe weather, can be devastating and exhausting when having to clean up the mess and deal with damages to your belongings and the structure of the house itself. Especially if the flooding happened over a large area of your home, the longer it takes for the area to dry out, the more time mold can set in, which can cause further damage. It’s important to act quickly in these cases (mold can begin growing within 48 hours) while ensuring the damage is thoroughly taken care of.

Clean or Dirty Flood

If you’re trying to determine whether you can save your carpeting, it’s important to know where the water came from and how dirty it was. If the water was from a pipe break or rain, and you can dry out the material within 24-48 hours, it is likely that you can go without replacing it. A flood restoration company has the equipment to ensure carpeting is fully dried out in a timely manner. Carpet pads usually do need to be replaced, however, as they are like a sponge and may be too difficult to dry.
If the flood was caused by a backed-up sewage drain or contaminated river water, you may want to think about replacing the carpet. If there is sentimental value or it’s an expensive rug, a restoration company can take the extra steps to safely decontaminate it, but it’s not recommended that you do this yourself. An improper cleaning job can easily result in mold, disease, and further structural damage if left long enough.

Protect Your Home

Replacing carpeting can be a pain, especially if it’s not necessary, such as in the case of a pipe break. Working with a restoration company can ensure your home is fully dried out before mold has a chance to set in or more damage is done.

3 C’s: Consult, Clean, and Certify

11/10/2021 (Permalink)

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch points, foot traffic and congestion points.

Clean – Based on your specific business needs, your location will undergo thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.

Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call SERVPRO of Vermilion County today at 217-355-0077 for your Certified: SERVPRO Cleaned consultation.

How does a puff back occur?

11/8/2021 (Permalink)

Image of SERVPRO employee wiping soot A puff back can spread soot throughout your home.

A puff back happens when an oil burner doesn't immediately ignite and oil fumes are allowed to build up before ignition. This results in an explosion similar to what happens when a car backfires.  It may also occur from a buildup of debris, causing an explosion when the furnace turns on.  In either case, the explosion forces soot and debris through the furnace or the boiler's exhaust system and into your home or business.  The problem is worse with forced hot air systems as the heating ducts spread black soot into every corner of your home, with the same efficiency that they spread heat throughout your property.

Fact #1: Most puff back cleanups are covered by insurance.

The professionals at SERVPRO of Vermilion County can walk you through the claim process step by step and make it "Like it never even happened.” In fact, our customers often tell us that their properties look and smell cleaner than it ever did before!

During a puff back event, oil based soot typically covers all areas of the property including drapes, bedding, furniture, clothing, cabinetry, ceilings, walls and floors, all of which is extremely difficult to remove. In most instances, you will know that you’ve had a puff back! But there may be times when it is harder to detect because the soot coverage can range from a light dusting to a concentrated dark appearance especially on flat surfaces like counter tops. While you may be tempted to clean the affected area yourself, we don’t recommend you do that as the "dust" will likely re-appear hours afterwards. There may be a strong odor in the affected rooms.  Don’t be fooled that the dust is only where you see it. It travels everywhere that the air does—into every nook and cranny. Sometimes you will find what you think are black “spider webs” in the corners of a room. These marks are actually a collection of the sticky soot. At SERVPRO of Vermilion County, we have the appropriate equipment, knowledge, experience and training to properly get the job done.

Fact # 2: The cost to repair a furnace will NOT likely be covered by insurance. 

Puff backs create an unhealthy environment for everyone and you should not touch or breathe the soot or particles that are floating through the air and landing on the surfaces of your property. 

Fact #3: Most oil companies can inspect and service the boiler at your property, which greatly reduces the chances of a puff back. However, there is no guarantee against such an occurrence.

Tips for Keeping Your Home Dry During Heavy Rain

8/31/2021 (Permalink)

Image of heavy rain Heavy rains can cause issues in your home

Water damage can happen to your home in a variety of ways. Many homeowners (including some here in Vermilion County) think that only severe storms and floods or a major appliance malfunction involving your washing machine or dishwasher cause water damage.

But heavy rains are a significant water damage threat, too. These drenching storms frequently happen in our area during the spring and summer months. If your home is not prepared, these storms can cause costly damage.

Water Damage Is Common

Millions of Americans file claims to repair home water damage every year. Insurance industry experts estimate that as many as one out of every 50 homeowners will file a water damage claim this year.

Depending on how many people live in your neighborhood, that can mean someone you know will have to deal with water damage this year.

Homeowners can’t always avoid water damage. For example, severe storms and tornadoes can cause significant damage to many homes in the community. And homeowners can’t avoid these natural disasters.

But sometimes more common problems, namely heavy rains, can cause water damage to your home. Homeowners can avoid this type of damage if they ensure your home is well-maintained.

Getting Ready for Wet Weather

Our teams are prepared to help homeowners repair water damage. We’re experts, and that means we see many of the issues that cause the damage in the first place.

Because we know how the damage happens, we’ve put together some ideas to help you avoid it:

Check your yard. Knowing how your yard drains is vital to protecting your home. If you notice that your yard is draining toward your home, then you might want to connect with a landscaping expert to look for ways to protect your yard.

Choose the right type of landscaping. Many people choose plants and flowers for aesthetic effect. But choosing landscaping items carefully can ensure your home is prepared for heavy rains. Native plants, trees and bushes can be vital in protecting your home from water damage. Talk with landscaping experts in the area or visit a native plant sale for tips and ideas.

Look into sealing your roof. Experts estimate that almost 95% of damage is caused by water finding its way through gaps in your shingles, which can be prevented with this step. It’s definitely worth considering.

Can Odors After Flooding Be Removed?

8/31/2021 (Permalink)

The Path To An Odor-Free Building

Have you noticed a strong odor coming from your commercial building in Vermilion County after it was affected by flooding caused by a storm? Bad smells can be associated with sewage backup and mold growth. Thankfully, a commercial odor removal team can help you get your property back to its former glory. The path to an odor-free building may be different depending on the cause of the smell.

Sewer Smells

Sewage loss can cause your entire building to smell like the sewer. This strong smell can drive away customers and make it hard for your employees to go to work. Removing this type of strong odor may require a vigorous cleaning process that includes the following steps:

  1. Removing standing water.
  2. Throwing away items touched by the sewage.
  3. Ripping out flooring, fixtures and walls.
  4. Cleaning remaining surfaces.
  5. Replacing any items that had to be discarded.

Your cleanup crew may also use a deodorizing agent to get rid of the unappetizing smell. However, this deodorizer is only helpful after the source of the smell has been cleaned.

Musty Aromas

Flood water can also cause mold to start to grow in your commercial space. This is especially true for floods caused by rain water and sewage backup. The smell of mold growth can only be removed by getting to the source of the problem. You can try to cover up the aroma, but it will likely keep coming back unless you completely remove the growth. A mold remediation crew can find the fungus colony, remove it and fix the moisture problems that allow it to thrive. Once these steps are completed, your commercial space may start to smell normal again.

No one wants to walk into a commercial building to smell the unmistakable odor of mold growth or sewage backup. Removing these smells from your space requires serious cleaning, disinfecting and restoring of the property. If you skip any of the necessary steps, the odor may resurface when the problem returns.

How to Properly Clean Your Belongings After a Fire

8/31/2021 (Permalink)

Soot and damage left behind after a fire After a fire, your belongings will need to be properly cleaned in order to salvage them

If you’ve had the unfortunate experience of dealing with a fire in your Vermilion County home, you may now be focused on the aftermath of it all, which involves salvaging your belongings. Some people assume they must throw out their clothes, books, and other items simply because they smell like smoke, but that isn’t always the case. Although the smell is bothersome, dry cleaning is one of several ways to remove the odor and restore items.

Have Your Clothes Professionally Washed

If you’ve tried washing clothes in laundry detergent and the scent still lingers, you may want to consider enlisting help from professionals. Rather than attempting to remove the odor and any stains from your shirts, pants, and other accessories, bring the items to the dry cleaning company where experts can use various products that are meant to clean and deodorize clothes.

Use a Scrub Brush

When you’re trying to complete a thorough content cleaning of some of your other belongings, consider using a scrub brush to scrub away at any of the soot that may be left behind on items. It’s possible to use a scrub brush on many products, such as:

  • Tables
  • Chairs
  • Bureaus
  • Nightstands
  • Hardback books

Before you start scrubbing, it’s wise to put a mask on that will cover both your mouth and your nose so that you’re not breathing in the heavy scent of smoke while focusing on the cleaning process.

If there are a lot of items that must be cleaned but you don’t have time to take care of it all in one day, you could consider checking out content storage options in Richland, WA. Storage facilities may allow you to put those items away until you’re ready to give them the thorough cleaning they need.

After experiencing a fire in the home, you may now be focused on salvaging items and restoring the home back to its original condition. If you’re worried you’ll have to throw away some of your clothes and other valuable, important items, consider other cleaning alternatives, such as dry cleaning for clothes that currently smell like smoke.

How Challenging Can Basement Flood Damage at My Vermilion County Home Turn Out To Be?

8/23/2021 (Permalink)

SERVPRO Counters Challenges by Using Unique Resources during Basement Flooding Cleanup

Addressing flooding problems in any section of the house is rarely easy. However, basements tend to present additional restoration challenges. For instance, water removal is rarely straightforward because of the need to elevate the water during the extraction. Basements might also have lots of junk impeding the removal. 

Fortunately, professional assistance helps overcome most of the challenges posed by basement flood damage in Vermilion County properties. For instance, SERVPRO teams are equipped with a variety of tools to tackle each task exhaustively. We have high-pressure pumps with a high lift capacity which makes them perfect for removing water trapped in the basement. If the water contains solid residues, mud, or silt, we have self-priming trash pumps that handle solids as big as 3 inches.

Our other services that help during basement flooding cleanup include:

  • Sewage cleanup
  • Hoarder cleaners
  • Rodent clean up services

In most basements, surfaces are unfinished, which can be an advantage or disadvantage based on the restoration resources available. The advantage is that there is no need to tear down floor coverings such as carpets or floorboards. However, the unfinished surfaces tend to hold on to soils and contaminants. Our SERVPRO technicians use power washers or rotating brushes to agitate soiled areas, thus guaranteeing your basement is cleaned to sanitary levels.  

Various other equipment help ease flood restoration in basements

  • LGR and desiccant dehumidifiers
  • Centrifugal air movers
  • Safety gear such as hard hats and rubber boots

SERVPRO of Vermilion County handles all cases of flood damage conveniently. Call us at 217-443-0077.

Water Can't Hide from SERVPRO of Champaign/Urbana

8/7/2021 (Permalink)

At SERVPRO of Champaign/Urbana, we know that the weather in Central Illinois can be unpredictable. Rainstorms, melting snow, and frozen pipes from sudden temperature changes--- are all issues that lead to water damage claims. Our team has helped our residents and businesses with their water damaged properties in cases like these and many more.

Our technicians are ready 24 hours a day, 7 days a week, to respond immediately to flood or water damage at your property. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to help get your property back to normal. 

Every water damage event is a little different and requires a unique solution, but the general process stays the same. Check out our unique process below:

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all the restorable items and structures damaged by the water. We are adept at cleaning contents using several techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

If you are in need of water damage restoration----call SERVPRO of Champaign/Urbana today at 217-355-0077.

Fire Safety Tips For Your Vermilion County Business

8/2/2021 (Permalink)

Image of a fire extinguisher Knowing where your fire extinguisher is and how to use it, could save your business in a fire emergency

Remove Clutter That Could Potentially Fuel a Fire

Keep your working areas clear of paper, trash and anything else that could act as kindling for a potential fire. You should make your garbage cans easily accessible, and be sure to empty them regularly. Similarly, you should make a conscious effort to ensure that there are no obstacles blocking access to emergency exits. Overall, you should perform a close inspection of your work spaces with an eye toward removing anything that could create sparks or fuel a fire.

Pay Special Attention to Extension Cords and Frayed Wiring

Extension cords are a common fire hazard because they're not intended for permanent use. The extension must be properly rated for the intended use, or it can cause frayed and exposed wires, thereby creating a fire hazard. Many local fire codes require extension cords to have surge protectors in case electrical circuits get overloaded. These surge protectors will automatically shut the power off if the electricity shorts out. To be on the safe side, you should always try to plug items directly into wall outlets, rather than relying on extension cords. And if you do have to use extension cords, you should inspect your wiring at least once a month to identify and fix any frayed wiring.

Escape Routes and Meeting Places:

Determine and mark the fastest and safest paths to safety. Post maps (with “you are here” marks) in break rooms and near exits — which should be clearly indicated with signs. Put up reminders that elevators cannot be used during most emergencies. Check emergency lighting in stairwells and make sure they aren’t used as storage areas. Create a procedure for evacuating employees and patrons with special needs, especially if the escape route includes stairs. Select a meeting place far enough away from the building to allow full access to the property by firefighters and other emergency personnel.

 Emergency Procedures: 

Make sure employees know that the safety officer is in charge during emergencies. Identify by name and title (whenever possible) the people responsible for contacting the fire department, accounting for employees at the meeting place and assisting emergency personnel with information on equipment or chemicals housed in the building. Keep an up-to-date list of emergency contact information. Outline who notifies the next of kin of injured parties, and designate one person to notify emergency responder of people still in the office or unaccounted for.

Most “business and mercantile” fires occurred when the premises were less populated. One-third of the fires (31 percent) occurred between 7:00 pm and 7:00 am, but created two-thirds (67 percent) of the direct property damage. Nineteen percent occurred on weekends and created 31 percent of the damage. A lot of fires also broke out between noon and 2:00 pm.

Twenty-nine percent of commercial blazes were caused by cooking equipment and resulted in 6 percent of the direct property damage; 22 percent began in the kitchen or cooking area, causing just one percent of direct damage.

If you do experience a fire call SERVPRO of Vermilion County @ 217-443-0077 so we can help get you back up and running!

What to Look for When Choosing a Storm Restoration Provider

8/2/2021 (Permalink)

Storms are never an enjoyable event to endure, and if they cause damage to your home or business, they are a source of even more added stress. Storms have grown more severe with time, which is why we always recommend knowing exactly how you will handle damage in advance in case it ever comes your way.

When it comes to handling damage to your home or commercial property, the right restoration company will make all the difference in the way the process goes. The company you choose will be in charge of handling every aspect of your damages, so working with one that has your best interests in mind is so important.

Picking Your Storm Restoration Company

Consider what their reputation is. Just like with any other service you would get for your home, doing your research on a restoration provider is so important. There are many scams that are common in areas that have recently been hit by storms, so finding a restoration company like us that is both well-respected in the area and as a restoration provider is so important.

Be sure they can handle any spikes in demand. When a storm or other weather event impacts an entire neighborhood, there will be a spike in demand for restoration—and finding a company that can handle that is vital to getting the best service possible. When we need backup or more resources, we can get in touch with SERVPRO® partners throughout the country to get the workforce we need to match the demand.

Take note of what their hours are. There is no schedule that severe weather follows, and in our experience, it often strikes at the most inconvenient time. No matter what hour you sustain damage to your home, you can be certain that we will be here to help you. You can get in touch with us any time of the day or night, and we will gather all your information and begin formulating a response so your damage can be handled as soon as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle itContact us (217-443-0077) at any hour to see our exceptional service in action.