Recent Posts

The Water Restoration Process

4/25/2022 (Permalink)

Restoration companies are some of the first responders when a home has been damaged by fire or floods, excessive water damage, or other major catastrophes. The ultimate job of a restoration company is to clean up the damage, remove it from the property and to preserve and protect the home so that it and the contents within it do not suffer from further damage.

Restoration companies are brought in to repair your home or business back to its original condition. When hiring a water damage restoration company, you'll want to ensure you have a clear understanding of the process as they restore your property.

Your Insurance & the Restoration Company

After your property has suffered a major event and subsequent damage, you will want to contact your insurance agent. Be sure to review your responsibilities with your insurance agent and what is required by your insurance policy for cleaning up the home to prevent any additional damage. You will want to discuss any questions you may have at this time.

Your agent may provide referrals within the area, but you are allowed to contact a water restoration company on your own. 

When choosing a water damage restoration company, be sure they have proper certifications, fully licensed and have at least a few years of experience in the water damage restoration industry. Make sure you are working with a company you can trust; your property is in their hands after all. One of the benefits of working with SERVPRO of Vermilion County is the national reputation of SERVPRO. SERVPRO franchises and employees are held to a high standard of training and experience before they move forward with any restoration job. Our strict training guidelines and experience rebuilding homes over the years continues to reflect our dedication to all our customers.

The Process Once the Water Damage Restoration Company Arrives

Here's how you should proceed once the water damage restoration company arrives. 

Once we arrive, we will walk the property with you as we discuss the affected areas. There may be some issues that were initially overlooked, so as we examine the area, we can identify all potential problems and solutions specific to your property.

Our team will be evaluating what will be needed in terms of time, work and equipment to clean and restore your home. We will provide you an estimate for those services once we review. 

Some Things to Look Out for When Choosing a Restoration Company

Reputable restoration companies will be IICRC certified. IICRC stands for the Institute of Inspection, Cleaning and Restoration Certification. It is a non-profit organization that offers certification programs and standards for the restoration industry.

In order to be IICRC certified, the restoration company must have proof of insurance, maintain a written customer complaint policy with follow-up on complaints, and provide the technicians with education and training to become certified.

Companies may also be members of the Restoration Industry Association (RIA). The RIA is a trade association for cleaning and restoration professionals. In addition to education and training, the trade association offers technical support and several certifications for technicians.

Here's a quick review of how to proceed when water damage strikes your home or business:

  1. Be sure to choose a restoration company with an excellent reputation that have been around for at least a few years.
  2. Check that your restoration company is IICRC Certified
  3. Read the contract carefully and be sure to keep your own copy
  4. If a problem occurs, make sure you contact your restoration company right away
  5. Check with your insurance company on what is expected of you following a major loss.
  6. For any insurance coverage questions, be sure you get answers in writingfrom your insurance company claims adjuster.
  7. Remember that it is important to act fast to prevent further damage from water or flooding. This is to prevent things like mold from growing. Delays can end up costing you much more in the end in terms of recovery, salvage, and reconstruction.
  8. Make sure repairs to your home are done promptly after the cleanup service occurs.

We understand how devastating a damage event can be. Ensure your property is in good hands and call us at SERVPRO of Vermilion County, your SERVPRO team. We do not just clean up and remove the damage. We specialize in restoring your property to its original condition and making it "Like it never even happened."

Clinton Journal 'Kids Create Ads'

4/19/2022 (Permalink)

Clinton Junior High's Art Students SERVPRO designs. Art students from Clinton Junior High designed ads to show what SERVPRO does through their eyes.

We had the honor of participating in 'Kids Create Ads' hosted by the Clinton Journal. We got to see SERVPRO through the eyes of Clinton Junior High School's art students. Their designs focused on mitigation and reconstruction. 

As a company, we each voted for our favorite design. It was a difficult decision. Ultimately, there could only be one winner and we decided on #10. 

Ready to Sell your Homes

3/31/2022 (Permalink)

Selling your homes can be an overwhelming experience.

SERVPRO of Vermilion County is happy to help clean your home/homes and get it/them ready for showings and its sale. With our highly trained crews, we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services.  We have helped many realtors/homeowners prepare and sell their home/homes in Vermilion County with a top to bottom cleaning. 

Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have and to get you a good idea of what the project would entail. SERVPRO of Vermilion County is always here to help.

Sanitize, Disinfect, Clean

3/14/2022 (Permalink)

Let us help your business!

Do you know the difference between Disinfect, Sanitize & Clean?

Clean: General surface cleaning, physically removes visible dirt, organic matter, viruses, fungi, and bacteria while using water, detergent, and physical scrubbing of the surface.

Sanitizing: Reduces but does not eliminate all the bacteria on a treated surface. To be a registered sanitizer, the test results for a product must show a reduction of at least a 99.9% in the number of each type of bacteria tested.

Disinfecting: Disinfecting works by using chemicals to kill, destroy, or inactivate infectious or other microbes.

If you would like to have your commercial property or offices sanitized and/or disinfected, call the team at SERVPRO of Vermilion County. We are offering a proactive clean that is Certified: SERVPRO Cleaned!

Certified: SERVPRO Cleaned means our professionally trained technicians perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.

For any further questions or concerns, contact SERVPRO of Vermilion County anytime by phone at 217-443-0077.

What to Do if You Smell Natural Gas in Your Home

2/28/2022 (Permalink)

If You Smell Natural Gas in Your House, What Should You Do?

If you have appliances in your Vermilion County home that are operated using gas, it is possible that a leak could occur. If you notice a gas smell in your house, you should take some precautions to prevent starting a gas fire.

1. Turn Off the Stove

A common source of gas in your home is the stove. If you have a gas stove, make sure that it is turned off. If the gas is coming from this location that might be all you need to do to fix the problem.

2. Turn Off the Gas Meter

If natural gas is leaking from somewhere else in your home, you should turn the gas off at the meter. This should keep the gas from continuing to fill your home.

3. Open Doors and Windows

To keep the gas from building up and creating the potential for a gas fire explosion, you should open all of the windows and doors. This allows the house to ventilate and will make it easier for the gas to leave your home.

4. Don’t Use the Electricity

If you have a gas leak in your home, the built-up gas is highly flammable. Don’t turn on any electrical objects, including the lights, and don’t handle any plugs or outlets. Even a small spark could turn into a big gas explosion.

5. Call a Professional

After leaving the house, you can contact emergency restoration services to take care of the natural gas leak in your home. It is important that you have a professional inspect the house to make sure the built-up gas has dissipated, and the source of the leak is repaired.

Because you cannot see if there is a gas leak, an unusual smell will likely be the first indication that there is a problem. A gas fire can start and spread easily, so make sure to follow these steps to keep you and your family safe.

Storm Damage in Vermilion County

2/21/2022 (Permalink)

SERVPRO’s crews mitigate and remediate water and wind destruction

Mixed precipitation extraction is tricky, but SERVPRO of Vermilion County has the skills and tools to manage the unique flooding risks posed when snow, ice, and rain combine to damage property. A winters-worth of snowpack on a Vermilion County roof is heavy, the weight increasing when rain falls. Damage to the roof and additional exterior destruction when fierce winds blow allow water to pour inside.

What Steps Do Professionals Take to Restore a Storm-Damaged Home?

SERVPRO responds by:

  • Securing the exterior with boards and tarps
  • Assessing the safety risks within 
  • Limiting hazards with controls in the workspace:
  • Turning off power temporarily
  • Containing affected areas to preserve undamaged spaces
  • Constructing supports and considering controlled demolition to reach trapped flood waters
  • Using commercial grade equipment to remove flooding and dry out moisture:
  • Pumps
  • Truck-mounted and portable extractors
  • Air movers
  • Heaters
  • Dehumidifiers

When storms strike during any season, call the professionals at SERVPRO of Vermilion County to make it “Like it never even happened.”

SERVPRO Water Mitigation Methods Can Reduce the Expense of a Claim in Vermilion County

2/2/2022 (Permalink)

All water supplies contain microbes. This fact includes wastewater supply pipes, clean water drinking taps, and appliance fittings in your home. A malfunction at any part of these supply networks can lead to water intruding into the home environment, where it begins to cause damage. Water can affect your home in many ways, including through vapor damage- which is a result of heightened humidity- or liquid water. As time passes, the naturally occurring microbes in water can begin to reproduce, causing deterioration of water quality and potentially complicating the cleanup procedure. Water cleanup can help to prevent:

  • Microbial damage
  • Stagnation of water
  • Water damage to a home or structure

When we talk about water mitigation for Vermilion County residents, we primarily discuss reducing damages caused by water intrusion. An example of this mitigation could be as simple as stemming the water flow through the property using a physical barrier or removing belongings from the immediately affected area. Professional mitigation can also extend to more complex solutions like silica-based dehumidifiers to capture water vapor in the indoor environment or dry out structural cavities where water may have spread. 

  • Our technicians have training in applied cavity drying techniques and assessment. 
  • We can reduce damages to electronics and the building assembly by controlling atmospheric conditions such as the dew point. 
  • Industrial drying equipment such as silica-based, desiccant dehumidifiers can be mobilized quickly to reduce losses in your home. 

It is vital to respond quickly to water intrusion in your home. Contact SERVPRO of Vermilion County for water mitigation technicians at 217-443-0077.

3 Ways Leaks Can Affect Your Home

2/2/2022 (Permalink)

The sound of water dripping in your Vermilion County home isn’t just annoying, but it’s also dangerous. It may be the first sign of a bad leak, which means you might be facing water damage. With the help of restoration professionals, you can fix these problems without concern or worry. However, it’s important to stay mindful of the possible challenges you may face such as water in light fixtures and damaged valuables. Here are three potential problems you should be aware of.

1. Structural Harm

Sometimes leaks aren’t noticeable until they affect the areas around them. Water can cause the drywall to swell and warp, which can lead to structural problems. Things such as support beam collapse and ceiling damage can occur.

Look around for any bulges or weird stains. This can help you find problems and stop them before they become more complicated.

2. Damaged Valuables

Leaks can affect places that should remain dry, including areas that hold your valuable objects and furniture. Bookshelves, memory boxes, and antiques can easily get ruined if a leak is not taken care of.

It doesn’t hurt to check your valuables often for any damage. If you find water damage, locate the source of it and get it fixed quickly to avoid future issues.

3. Dangerous Light Fixtures

Sometimes, a leak might happen near electrical fixtures. If you see any water in light fixtures, stay away. Water conducts electricity and can electrocute you when you come into contact.

If you see this problem, shut off the electricity immediately. Once you have successfully turned off the power and eliminated the possibility of getting electrocuted, you can contact professionals and address the problem.

Leaks can be troublesome and sometimes dangerous if you aren’t careful. It’s best to prevent them before they occur. If you are currently dealing with a problem such as water in light fixtures, seek professional help and get started on the restoration and repair process.

Should I Check a Mold Remediation Company's Certifications?

2/2/2022 (Permalink)

When facing the prospect of hiring mold remediation specialists to mitigate mold damage to your Vermilion County home, you may see many companies advertising specialized mold certifications. But what makes a company certified for mold removal, and is there any value in hiring a company that has been certified for mold remediation?

So Who Certifies Mold Remediation Companies?

Mold remediation companies and certified mold specialists are accredited by IICRC, or the Institute of Inspection Cleaning and Remediation Certification. This organization acts as the standards body that defines proper procedure and accountability for cleaning, remediation, and restoration for various services. For certified mold remediation specialists, this means:

• Attaining in-depth expertise on mold identification
• Certifying in safe methods for mold remediation and elimination
• Gaining insight into safe technician handling of microbial substances
• Understanding water damage restoration
• Qualifying in both technician and consumer safety management

Attaining these certifications requires a great deal of training and coursework for both companies and individual technicians, as well as assessment of cleaning, remediation, and restoration protocols.

Why Does Certification Matter?

Certification means accountability and protections for you as a consumer. Certified mold remediation companies and mold remediation technicians are held to a particular standard required to maintain their certification and remain in good standing with the IICRC. This means that you as a consumer are protected by an established standard for professional, ethical mold remediation and damage treatment.

Protect Yourself

While it’s possible to hire mold remediation specialists without certification, keep in mind that certification means protections you may not find with non-certified technicians and companies. Handling mold detection, remediation, and prevention is a highly complex endeavor requiring extensive knowledge of safety procedures and proper interactions with fungal agents and microbial spores. While certified mold remediation companies may charge more, often you are paying for the assurance of a job done right. Therefore it is always wise to check the status of a remediation company’s mold certification.

Storm Warnings 101

2/2/2022 (Permalink)

Storm Alerts can pop up anywhere: TV, mobile phone warnings, radio, etc., but do we understand what these warnings mean? Know these meanings so that you are prepared for any storm:

Different Storm Warnings

Tornado Watch

Conditions are ripe for tornadoes in the watch region. Tornadoes associated with hurricanes and tropical storms are usually a major cause of death and injury.

Tornado Warning

Visually or on the radar, a tornado was detected. Usually, it was given for a county. If a tornado WARNING is released where you live, GET IN THE MIDDLE OF THE LOWEST FLOOR OF THE STRONGEST AVAILABLE BUILDING IMMEDIATELY!

Severe Thunderstorm Watch

Conditions are ripe for severe thunderstorms in the watch region.

Severe Thunderstorm Warning

There is a severe thunderstorm in or on the way to the warned area. Treat this as a warning tornado!

Flash Flood Watch

Flash floods are likely to take place in the near future. Be alert to rising water and be prepared to evacuate to high ground.

Flash Flood Warning

Flash floods are occurring or expected to occur in the near future. If this happens, get to high ground immediately, and GET AWAY FROM VEHICLES... it only takes 18 inches of water to sweep a car or truck away!

High Wind Advisory

Windy conditions may be present in the advisory region. This usually results in unsafe driving conditions, especially in (but not limited to) large vehicles. Also, avoid sailing anywhere in the advisory area.

High Wind Warning

Windy conditions may be present in the advisory region. This usually results in unsafe driving conditions, especially in (but not limited to) large vehicles. Also, avoid sailing anywhere in the advisory area.